Recent Server Issues

2/5 Minor

Players receive 1 Epic Apex Pack as compensation for recent server outages caused by Storm Point rotation issues and performance monitoring bugs.

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Key Changes

  • 11 Epic Apex Pack granted to all players (claimable within 2 weeks)
  • 2Implemented new internal process to prevent map rotation server mismatches
  • 3Rolled back performance monitoring system fix to resolve server outages
  • 4Storm Point rotated out due to persistent device-specific crashes
  • 5E-District rotated in to replace Storm Point

All Changes

🎁Rewards(1)

  • changeEpic Apex Pack: Granted 1 Epic Apex Pack to all players (must login within 2 weeks to claim).

πŸ—ΊοΈMaps(2)

  • removeStorm Point: Rotated out of the active pool due to persistent crashes on specific devices.
  • changeE-District: Rotated into the active pool to replace Storm Point.

βš™οΈPerformance(2)

  • fixServers: Implemented a new internal process to prevent server mismatches during map rotations.
  • fixPerformance monitoring systems: Rolled back a prior performance monitoring system fix that was causing server outages.

Summary

Server Stability & Compensation

Respawn has addressed the root causes of recent server instability in Apex Legends. To compensate players for the downtime, a free 1 Epic Apex Pack is being granted to all users who log in within the next two weeks.

Technical Breakdown

The outages were attributed to two primary factors: a map rotation mismatch where servers continued searching for Storm Point after it was replaced by E-District, and a performance monitoring system update that handled data incorrectly. The developers have implemented a new internal process to prevent map-swap errors and rolled back the problematic performance fix to restore stability.